Walk the spaces
Review occupancy, operating hours, access and the practical condition of the premises. Identify the included areas, tasks and service priorities.
Mobilisation & quality controlA service plan
A service plan
you can manage.
A good facilities service starts with a clear schedule and ends with completed work, useful information and fewer unresolved issues.
Write the specification
Set tasks, frequencies, material responsibilities and quality expectations. Separate routine work, periodic work and additional requests so the service can be understood and priced.
Mobilise around the building
Confirm access, inductions, storage, equipment and the contacts for day-to-day decisions. Coordinate with occupiers and existing suppliers before the schedule begins.
Check against the schedule
Review completed tasks and inspect the result using the agreed criteria. Record exceptions and identify when the specification or frequency needs adjusting.
Resolve and improve
Give issues an owner and a next action. Review recurring faults, missed access and changing occupancy so the service develops with the building.
What the client should seeThe records behind
The records behind
the delivery.
A useful handover and a clear service record make it easier to manage the next step. The exact information follows the work included in the proposal.
- Area and task schedule
- Mobilisation and access arrangements
- Quality checks and completion information
- Action register and service reviews
Service planningMake the everyday
Make the everyday
work visible.
An example of the areas a service plan can bring together. Your specification sets the included tasks and frequencies.
| The area | The task | The arrangement |
|---|---|---|
| Reception & arrival | Visitor welcome, host contact and request routing | Occupied hours, defined in the role brief |
| Shared spaces | Included cleaning tasks and consumables responsibilities | Routine and periodic tasks in the schedule |
| Building fabric | Agreed checks, reported faults and general building tasks | Planned visits and authorised requests |
| Specialist systems | Defined contractors for technical maintenance and controls | System-specific service arrangements |
Before we talk
Useful answers.
Have a specific site or building in mind? Start with a conversation.
Talk to the teamCan the service cover just one task?
Yes. Start with the actual task or service you need. Additional divisions are involved only when they are relevant.
How are service standards agreed?
The task schedule, working times, responsibilities, supervision and reporting provide the basis for the service.
Can you coordinate with existing suppliers?
Yes. Supplier responsibilities, access and escalation can be incorporated into the service plan.
SYREX Facilities
Discuss your requirementTell us what needs to work better.
Tell us the location, the task and the timescale. We’ll connect you with the relevant team.
